# Operational Support Senior Manager- Hybrid

Hiring organization: [Cigna](https://career.thegoodapps.co/organizations/cigna)

Canonical page: https://career.thegoodapps.co/jobs/05be7a3f-b9e3-47d2-a1d4-96a520cab424

Listed on Cigna's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Chicago, IL
- Salary: 152643 – 187000 USD per year

## Summary

Lead pricing and vendor management operations for a healthcare contract services platform, overseeing multi-vendor purchasing workflows, contract pricing governance, and cross-functional teams. This role suits operations leaders with supply chain background who can balance strategic initiatives with hands-on troubleshooting of complex pricing and EDI transactions.

_Our summary, not Cigna's wording._

## Skills named

EDI, Microsoft Excel, Pivot Tables, Supply Chain Management, Vlookup

## Required

- Bachelor's degree in Business Administration, Human Resources, or related field
- 3 years supply chain management and support experience
- Vendor pricing management experience
- Fusebox platform experience including contract pricing and pricing control standards
- Multi-vendor purchasing service orchestration and EDI transaction monitoring
- End-to-end contract pricing and governance
- EDI 810 invoice discrepancy management
- Requirements engineering with tech teams in agile environment
- Strategic supply chain initiative design and execution
- Cross-functional team leadership at scale
- Complex pricing and invoice dataset analysis
- Pricing controls, comparisons, and reconciliation model building
- Stakeholder navigation across vendors and accounts
- SLA and KPI design
- Customer financial oversight in supply chain context
- Vendor trend analysis and continuous improvement
- Executive-level communication and influence

Apply on Cigna's site: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Chicago-IL/Operational-Support-Senior-Manager--Hybrid_26007965