# Senior Customer Success Manager - Federal

Hiring organization: [Redpoint Ventures Portfolio](https://career.thegoodapps.co/organizations/redpoint-ventures-portfolio)

Canonical page: https://career.thegoodapps.co/jobs/04713517-ab3d-4d04-bba2-a6da4fdc2e8b

Listed on Redpoint Ventures Portfolio's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: United States - Remote
- Remote: yes
- Salary: 160000 – 160000 USD per year

## Summary

Chainguard seeks a Customer Success Manager to serve as the primary post-sales contact for federal government customers, managing onboarding, implementation, and adoption while collaborating across technical and business teams to ensure customer value realization. The role suits experienced public sector-facing professionals with security domain knowledge who thrive in early-stage environments and can build processes from scratch.

_Our summary, not Redpoint Ventures Portfolio's wording._

## Skills named

Amazon Web Services (AWS), Linux, Microsoft Azure

## Required

- 5+ years in public sector-facing roles (Customer Success, Professional Services, Technical Account Management, or related)
- Domain knowledge in Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance, vulnerability management, or SDLC
- Strategic ownership of customer portfolio with high autonomy and decision-making authority
- Entrepreneurial mindset to build new processes and practices

## Nice to have

- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience with cloud environments, containers, Linux, or security domains

Apply on Redpoint Ventures Portfolio's site: https://job-boards.greenhouse.io/chainguard/jobs/4694876006