# Tech Manager

Hiring organization: [Norwegian Cruise Line](https://career.thegoodapps.co/organizations/norwegian-cruise-line)

Canonical page: https://career.thegoodapps.co/jobs/01de5f72-0b1f-4d77-a95b-1423cc30739f

Listed on Norwegian Cruise Line's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Miami, FL

## Summary

This role leads a technology team delivering and supporting enterprise systems for cruise operations, including guest-facing platforms, logistics, and casino technology. It suits experienced technologists comfortable managing people and balancing operational stability with modernization across complex, distributed environments.

_Our summary, not Norwegian Cruise Line's wording._

## Skills named

Change Management, Cloud Infrastructure, Incident Management, ITIL, SDLC Software Development Life Cycle

## Required

- Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology or related field
- 7+ years of progressive experience in enterprise application development, systems integration, or technology operations
- 2+ years of people management or supervisory experience
- Experience supporting operationally critical systems in guest-facing, logistics, supply chain, casino, or maritime environments
- Experience overseeing enterprise applications in cloud and/or hybrid infrastructure environments
- Experience working within structured SDLC, governance, and compliance frameworks
- Ability to lead, coach, and develop high-performing technical teams
- Strong understanding of enterprise system architecture and integration principles
- Effective stakeholder management and cross-functional collaboration skills
- Knowledge of IT governance, risk management, security, and audit controls

## Nice to have

- Experience supporting distributed environments including shipboard or port operations
- Experience managing vendor-delivered systems and integration partnerships
- Exposure to inventory management, warehouse management, procurement systems, or casino technology platforms
- Relevant certifications in cloud platforms, enterprise systems, IT service management (ITIL), or project/program management

Apply on Norwegian Cruise Line's site: https://nclh.wd108.myworkdayjobs.com/en-US/NCL_Shoreside_Careers/job/Miami-Florida/Tech-Manager_JR01414-2