# Technical Support Analyst

Hiring organization: [Moody's Corporation](https://career.thegoodapps.co/organizations/moody-s-corporation)

Canonical page: https://career.thegoodapps.co/jobs/00e6f0da-dcad-431d-b1f1-fa2c8edb982a

Listed on Moody's Corporation's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Charlotte, NC
- Salary: 59200 – 85750 USD per year

## Summary

This role supports Moody's unified communications infrastructure, focusing on audiovisual systems and live event production. It suits someone with hands-on AV technical experience who enjoys solving complex equipment problems and managing high-pressure event environments.

_Our summary, not Moody's Corporation's wording._

## Skills named

Microsoft Teams, vMix

## Required

- Bachelor's degree
- 5 years audio visual support experience
- Microsoft Teams and Teams Rooms troubleshooting and administration
- AV hardware experience including video conferencing systems and displays
- Problem-solving and analytical skills
- Ability to manage escalated incidents and work under pressure
- Physical capability to move and set up heavy AV equipment

## Nice to have

- Crestron AV control systems experience
- Biamp or similar audio processing platform exposure
- Live production event support experience
- Digital audio mixers knowledge
- BlackMagic and Vmix experience

Apply on Moody's Corporation's site: https://careers.moodys.com/en/job/charlotte/technical-support-analyst/49841/99693292480